FAQ: Sourcing PIR Infrared Motion Detector (WL-PIR300) from China — Answers for Jakarta Importers &

Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Jakarta, Indonesia when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).

Q10: Can you help with product registration / local certification in Indonesia?
A: We provide all required documentation (LPCB / AS 3786 / ISO 9001) and have experience supporting partners in Indonesia through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Indonesia.

Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q7: What incoterms do you support for shipment to Jakarta?
A: EXW, FOB Shanghai/Shenzhen, CIF Jakarta, DDP Jakarta. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q2: Does the PIR Infrared Motion Detector hold LPCB certification?
A: Yes. The WL-PIR300 holds LPCB / AS 3786 / ISO 9001 certifications. We provide full test reports and Declaration of Conformity — ready for Indonesia customs and fire authority inspection.

Q9: How do you handle warranty claims for products sold in Indonesia?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Jakarta within 48 hours.

Q1: What is the MOQ for the WL-PIR300?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Jakarta market trial.

Q5: Can you do private label / OEM branding for the Jakarta market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Indonesia.

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Jakarta). The sample cost is fully deductible from your first bulk order.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Jakarta, Indonesia.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-04-11

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com